Frequently Asked Questions
Everything you need to know about your Minishopmadrid experience.
What are your shipping times and costs?
We offer standard shipping across Europe within 3-5 business days. Domestic orders within Spain typically arrive in 24-48 hours. Shipping is free on all orders over €50.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, with original tags attached. To start a return, visit our online portal and download your prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Where are your clothes manufactured?
Minishopmadrid is committed to ethical production. 80% of our collection is designed and manufactured locally in Spain and Portugal to ensure high quality and fair labor practices.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey until it reaches your door.