Returns & Exchanges

At Minishopmadrid, we want you to be completely satisfied with your fashion picks, which is why we offer a 30-day return window for all unworn items with original tags attached. Please ensure items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'My Orders' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.